Why this page exists
HVAC is a low-transparency industry. Anyone with a van, a multimeter, and a few hundred dollars of refrigerant-recovery equipment can put up a website and call themselves a contractor. The State of Oklahoma and the federal government offer specific legal and regulatory protections against this — but only if you know where to look. This page exists so you can look.
We list every credential we hold, the government or nonprofit body that issued it, the exact license number or identifier, and a direct link to the verification page. Nothing here requires you to trust us. Click each source, type the number, and confirm it yourself.
1. Oklahoma HVAC Contractor License
OK CIB License #00125054 — Mechanical Contractor
Issued by the Oklahoma Construction Industries Board (CIB), the state agency that licenses mechanical, electrical, and plumbing contractors in Oklahoma. A CIB license requires passing a business and law exam, passing a trade exam, carrying general liability insurance, and posting a surety bond. Unlicensed HVAC work in Oklahoma is a legal violation — the homeowner can be held partially liable, insurance may not cover damages, and warranty claims can be voided.
| License number | 00125054 |
|---|---|
| Type | Mechanical Contractor (includes HVAC) |
| Issued by | Oklahoma Construction Industries Board |
| Licensee | Charlie / ARP Heat And Air |
| Status | Active |
| In force since | 2011 |
How to verify
Go to the Oklahoma CIB license lookup tool. Enter license number 00125054 in the search box. The result page will display the licensee name, current status, license class, expiration date, any disciplinary actions on record, and insurance/bond status. Takes under 30 seconds. If any contractor you're considering hiring — us included — fails to appear in this search, they are not legally licensed to do HVAC work in Oklahoma.
2. EPA Section 608 Refrigerant Handling Certification
EPA Section 608 — Universal Technician Certification
Federal law (Clean Air Act §608) requires anyone who purchases or handles regulated refrigerants — R-410A, the new R-454B, R-32, R-22, and others — to hold an EPA Section 608 certification. There are four levels (Type I, II, III, and Universal); HVAC technicians need at least Type II, though Universal is standard. The certification is lifetime once earned, assuming no violations.
Our lead technician holds Universal certification. This matters because an uncertified technician who purchases refrigerant is violating federal law, and refrigerant they install in your system may have been obtained illegally — which creates downstream liability issues if your system is ever inspected.
3. Liability Insurance & Bonding
General Liability Insurance & Surety Bond
We carry general liability insurance at the minimum threshold required by the Oklahoma CIB (and in practice, well above it). We also maintain a surety bond as required for CIB-licensed contractors. Insurance and bond status are both confirmed on the public CIB license lookup (see above).
What this means practically: if our work causes damage to your property, our insurance pays. If we fail to complete work we've been paid for, the bond protects you. Certificate of insurance is available on request — we'll send the current COI to your email or your insurance agent before any work starts.
→ Request Certificate of Insurance4. BBB Accreditation — A+ Rating
Better Business Bureau — Accredited Business, A+ Rating
ARP Heat And Air is a BBB Accredited Business with an A+ rating, accredited since April 2025. BBB Accreditation means the business has made a commitment to the BBB's Standards for Trust, which include building trust, advertising honestly, being transparent, honoring promises, being responsive, and safeguarding privacy.
The BBB evaluates businesses on 13 factors including complaint history, licensing, government actions, and advertising review. An A+ rating is the highest possible score. You can verify our accreditation status, read complaints (if any), and see our full profile on the BBB website.
→ Verify BBB Accreditation5. Public reviews — cross-source verification
Google Business Profile & Independent Review Platforms
We maintain a 5.0-star rating on Google with 111+ reviews as of this writing. Reviews are public, linked to real Google accounts, and include both positive and critical feedback (we have some of each). We've never asked Google to remove a review. We've never paid for a review. If you see any review on any platform that reads like marketing copy, assume it wasn't us — we can't write like that.
We're also on Yelp, Angi, Nextdoor (Edmond and Oklahoma City metro neighborhoods), and various HomeAdvisor-type aggregators — though Google is where most customers find us. Reviews across platforms track the same pattern. Verify us at the source that matters most to you.
6. Permits & inspections
Municipal Permits — On Every Install
Oklahoma municipalities (Edmond, Oklahoma City, Moore, Norman, Yukon, and the surrounding cities in our service area) all require a mechanical permit for HVAC installations or major replacements. We pull the permit ourselves on every install, at our cost, included in the quote. A municipal inspector visits after the job to verify code compliance and sign off.
Unlicensed and "cash under the table" HVAC installers often skip the permit because it would require them to show their license, which they don't have. A homeowner who receives HVAC work without a permit may later discover that the work is technically illegal, that their home insurance won't cover damage related to it, and that selling the home becomes complicated because the permit trail is missing. Don't accept this — ask the contractor which city they'll pull the permit in, and get the permit number in writing.
Questions you should ask any Oklahoma HVAC contractor before hiring
We'd rather you hire a good competitor than hire a bad contractor who hurts you. Here's the short checklist — ask any contractor these questions, including us, and verify the answers:
- What is your Oklahoma CIB license number? (Then verify it at cib.ok.gov — the name should match and status should be "Active.")
- Are you insured and bonded? Can you send me the Certificate of Insurance?
- Do you pull the city mechanical permit on this job? What city, and who pays for it?
- Is your lead technician EPA Section 608 certified?
- Do you do a Manual J load calculation, or do you size by rule of thumb?
- What's your labor warranty, in writing? (One year is standard; anything less is a red flag.)
- Can you provide references from three recent customers in my neighborhood?
- Are you the one doing the actual install, or will you sub it to someone else?
If any contractor hesitates on any of these — or answers "we've been in business 20 years, you can trust us" instead of giving the actual information — that's data. Walk away. The answers aren't proprietary. They're just paperwork.
Our complaint process
If you hire us and something goes wrong, here's the order of escalation we'd suggest: (1) call Charlie directly at (405) 413-0583 and explain the problem — most issues get resolved in one phone call; (2) if that doesn't satisfy you, email us in writing so there's a record and we can respond formally; (3) if you believe there's a licensing or code issue, contact the Oklahoma CIB directly to file a formal complaint. We'd rather not get to step 3 — but we want you to know the step exists and we won't object to you using it.
Request verification documents
If you want to see specific documents before hiring us — our current COI, our surety bond documentation, copies of recent municipal permits, or our CIB license card — just ask. We'll send them to your email. No pressure, no sales call.